Use Billing to manage the prepaid balance attached to your SwarmCraft account. Pricing owns the public offer; Billing owns the packs, eligibility, currency, and amounts available to your account.
Check the balance first
Open Billing and review the available and reserved totals. Purchased and promotional credits are identified separately so expiry or refund rules are not hidden inside one number.
Buy credits
If checkout is available for your account and country:
- Select Add credits and choose a pack currently shown in Billing.
- Review the pack, currency, amount, and payment handoff.
- Complete payment through the checkout provider.
- Return to Billing and wait for the verified purchase to appear in Balance and Transactions. A browser success screen alone does not fund the account.
Billing is the authority for available packs and prices. Do not rely on an old screenshot or copied amount.
Use Balance, Usage, and Transactions
- Balance separates available, reserved, purchased, and promotional credits.
- Usage groups settled Platform Orchestration and AI Usage by project or Managed AI run.
- Transactions records purchases, grants, reservations, settlements, releases, restorations, expiry, refunds, and audited adjustments. A receipt link appears only on its related purchase.
Purchased and referral credits do not expire. Promotional credits currently expire after 90 days. A purchased pack may be eligible for a refund request within 14 days only while its credit lot remains wholly unused; current policy and law control the result. Start the request from the purchase record when available, or contact SwarmCraft support.
If work paused for insufficient credits, use the saved Return to work action after funding. Otherwise return to review a quote and create a project. If a purchase, receipt, balance, or refund state is wrong, stay in Billing and contact support rather than starting another payment.